When representing builders, a real estate agents primary duty is to act in the best interest of the builder, while still facilitating the sale of new homes to prospective buyers. Here’s how new construction specialists represent home builders:
1. Marketing and Promoting the Builder’s Homes:
- New construction specialists market new homes and communities through listings, open houses, virtual tours, and digital advertising. They highlight the builder’s unique features, floor plans, and community benefits.
- They work to uphold the reputation and brand of the builder by ensuring the homes are presented in a positive light and the builder’s values and standards are communicated.
2. Managing the Sales Process:
- New construction specialists may work from a model home or sales office in the development, meeting prospective buyers and explaining the features and benefits of the homes being built.
- They offer buyers comprehensive information about the builder’s available floor plans, customization options, pricing, lot availability, and construction timelines.
- They provide tours of model homes or available spec homes, helping buyers visualize the possibilities of purchasing a new construction home.
3. Facilitating Communication and Negotiation:
- New construction specialists are responsible for walking buyers through the builder’s contract, which is typically different from a traditional resale contract. These contracts can be complex and are designed to protect the builder’s interests.
- While they represent the builder, their ability to negotiate on behalf of the buyer is usually limited. They may have some flexibility in offering incentives (e.g., upgrades or closing cost assistance).
- They serve as the main point of contact between the buyer and the builder throughout the entire process, from contract signing to closing, helping streamline communication between both parties.
4. Overseeing the Construction Process:
- The new construction specialist keeps buyers informed about construction progress and any potential delays. They ensure that buyers understand the timeline and what to expect at each stage of the build.
- For buyers selecting upgrades or customizing their homes, the agent coordinates these decisions, ensuring that all requests are clearly communicated to the construction team.
5. Closing the Sale:
- New construction specialists ensure all necessary documentation is completed for the purchase, from the initial contract to final closing documents.
- They work with title companies, lenders, and the buyer to facilitate a smooth closing, ensuring that all builder-related requirements are met before the transaction is finalized.
6. Post-Sale Follow-up:
- After closing, new construction specialists may assist buyers in understanding the warranty process and coordinating any necessary repairs or service requests with the builder.
- After closing, new construction specialists may assist buyers in understanding the warranty process and coordinating any necessary repairs or service requests with the builder.
Buyers working with a builder’s agent should be aware that while the agent is there to help facilitate the transaction, they are representing the builder’s interests, so it is often beneficial for buyers to have their own real estate agent to advocate for their interests during the new construction process.